Terms & Conditions

Welcome to Ruba Bacha Art. These terms and conditions outline the rules and regulations for the use of our website, located at rubabachaart.com. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Ruba Bacha Art’s website if you do not accept all of the terms and conditions stated on this page.

In these Terms, 'us', 'we' and 'our' refer to Ruba Bacha Art and our related bodies corporate.

1. Use of the Website

By using this website, you warrant that you are at least 18 years of age or are accessing the website under the supervision of a parent or guardian. You agree to use the website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

2. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.

Payments for products are processed securely through Stripe. By placing an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

3. Pricing and Availability

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4. Custom Artwork

For custom watercolor art pieces, a non-refundable deposit may be required. The creation of custom artwork will commence only after the deposit is received. The time frame for completion will be discussed and agreed upon with the client. Once the custom piece is completed, the remaining balance must be paid in full before the artwork is shipped.

5. Shipping and Delivery

We will make every effort to ensure that your purchase arrives promptly. However, we are not responsible for delays caused by shipping carriers, weather, or any other circumstances beyond our control.

6. Returns and Refunds

Due to the custom nature of our products, all sales are final. We do not accept returns or offer refunds. If there is an issue with your order, please contact us within 14 days of receipt.

7. Intellectual Property

The content, design, graphics, and other material on our website are the intellectual property of Ruba Bacha Art and are protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works based on any of our content without our express written permission.

8. Limitation of Liability

Ruba Bacha Art shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, including, but not limited to, damages for loss of profits, use, data, or other intangibles, even if we have been advised of the possibility of such damages.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms and conditions.

11. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at rubabachaart@gmail.com.

By using our website, you agree to be bound by these terms and conditions.

12. Free shipping Australia wide. 

Prints and originals are generally shipped within 3 days of purchase via Australia Post. Please include postage time one top of that.  When your order is ready for delivery, you will receive an email with the tracking information.

We currently do not ship outside of Australia. 

Custom shop and house illustrations will be shipped upon completion. You will receive a separate email for these projects. 

If you have any further questions, please email rubabachaart@gmail.com.